Privacy Policy

Effective Date: May 2025

At SynerGen Peptides (“we,” “us” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit synergenpeptides.com (the “Site”) or make a purchase.

1. Information We Collect

• Account & Order Data: Name, email, billing & shipping address, phone number.
• Payment Data: We never store your full credit card details — transactions are securely processed by PayPal.
• Newsletter Sign-up: Email address collected via Mailchimp for promotional communications.
• Technical Data: IP address, browser type, device information, and pages visited (automatically via cookies and analytics).

2. How We Use Your Information

• To process and fulfill orders, provide order confirmations, and customer support.
• To send transactional emails (order updates, shipping notifications) and marketing messages if subscribed.
• To improve our Site, products, and user experience through usage analytics.
• To comply with legal obligations (tax reporting, fraud prevention).

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: PayPal for payments; Mailchimp for email marketing; shipping carriers for order delivery; hosting and analytics platforms.
• Legal Authorities: When required by law, to enforce our Terms of Service, or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies, local storage, and web beacons to:

• Remember your cart and login session.
• Analyze site traffic and usage with tools like Google Analytics.
• Deliver targeted marketing (with your consent).

You can manage or disable cookies in your browser settings, but that may affect Site functionality.

5. Third-Party Services

• PayPal: All payments are securely processed by PayPal; we do not handle or store full credit card details.
• Mailchimp: We use Mailchimp to manage and send our newsletter and promotional emails.
• Analytics: We may use Google Analytics or similar services to understand site performance.

6. Data Security

We implement industry-standard technical and organizational measures to protect your data, including SSL encryption for data in transit. However, no internet transmission can be guaranteed 100% secure.

7. Your Choices & Rights

• Access & Correction: You may request a copy of your personal data and ask us to correct inaccuracies.
• Opt-Out: You can unsubscribe from marketing emails via the link in our messages or by contacting us.
• Cookie Settings: Adjust your browser preferences to block or accept cookies.

8. Children’s Privacy

Our Site is intended for research professionals over the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post the revised version here and update the “Effective Date” above. Your continued use of the Site after changes constitutes acceptance.

10. Contact Us

If you have any questions or requests regarding this policy, please contact us at:

Email: sales@synergenpeptides.com
Address: SynerGen, PO Box 1292, Christiansburg, VA 24068